Who this is for: Hosts and Cleaning Companies arriving at a Landing home.
For the standard your cleaning needs to meet, see Landing Cleaning Standards.
How do I assess the home?
Check your access instructions first, and confirm the access items, such as keys and codes, are in the home. For how to get in, see Getting In.
Examine each room from top to bottom. Look at the small details for maintenance issues and broken or damaged items.
Check the major systems work: the lighting, appliances, plumbing, blinds, the air filter, and the garbage disposal.
Check the WiFi. Connect and run a speed test to make sure it works. See Landing WiFi.
Note any strong odors that need special attention. See How to Treat Odors in a Landing Home.
Check for member items left behind, such as under the beds, in the nightstands and dressers, under the sinks, and in the couch. Do not throw away any member items; report them to Landing. See Items Left Behind by a Member.
Decide the overall state of the home: a member is living there, a member just moved out, or it is ready for a new member.
What do I do with what I find?
Report any major cleaning issues to Landing before you fix them, through the chat and any forms your job includes.
Submit a maintenance request for anything broken or damaged, including furniture and houseware issues. See Making a Maintenance Request.
If the home is in poor condition, flag it in the Host App right away.
Then correct the cleaning issues, treat any odors, and collect the trash, so you can clean the home to Landing Cleaning Standards.
Reviewing the property
Review the "Things to Know" section of your job.
Familiarize yourself with the amenities, parking, mailroom, and trash area.
Report any major construction nearby to Landing.