Who this is for: Hosts and Cleaning Company managers working a job that already has a purchase amount approved in advance.
When you can load your PEX Card in the app
You can load your own PEX Card from inside a job whenever that job has an amount approved in advance. You do not need to message Landing to have the funds released.
If the job has no approved amount, or you need more than the amount approved, you have to request it instead. See What is a PEX Card? for how that works and how long it takes.
How to load your PEX Card
Start your job in the Landing Host App.
Select Request Pex in the job.
Select Request Pex Spending at the bottom of the PEX Spend page.
Wait a few seconds while your card loads. When it has finished you will see the amount available on your card.
Buy only the items Landing has approved for this job, either through the job itself or through your chat with Landing.
Upload an itemized receipt to the job before you complete it.
If the amount loaded is not enough
If the amount on your card will not cover what the job needs, start a chat with Landing in the Host App and request the additional funds. Requests are reviewed before approval and usually take up to 30 minutes.
What your receipt must show
Upload your receipt right after you check out, and make sure every part of it is clear and easy to read. Your receipt must show:
The purchase date
The store name
The store address
An itemized list of the items purchased, including the price of each item
The grand total paid, including taxes
Missing a receipt has escalating consequences. See What is a PEX Card? for what happens if you do not upload one.