How do I lock the bike?

A piece of cake.

Team Hely avatar
Written by Team Hely
Updated over a week ago

Our e-bikes have been equipped with AXA Bluetooth locks. They don't work with a code or key; the Hely app is all you need. Below we'll explain how these locks work.

Unlock bike

  • Make sure you've turned on the Bluetooth and GPS on your phone.

  • Press the ‘Open’ button in the Hely app. The lock will now open automatically!

Lock bike

  • Attach the chain lock onto an object

  • Press the ‘Close’ button in the Hely app

  • Now manually close the frame lock

  • All done!

Did this answer your question?