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For all your questions concerning your Hely account

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8 articles in this collection
Written by Jusie de Casseres

I don't have a Dutch drivers license

No Dutch drivers license? No problem!
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Written by Jusie de Casseres
Updated over a week ago

How do I sign up for Hely?

Has a Hely Hub been launched in your neighborhood? Sign up on the webpage of your hub and receive an invite email within 1 working day.
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Written by Jusie de Casseres
Updated over a week ago

Do I pay for a Hely subscription?

Yes, you pay for a Hely subscription
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Written by Jusie de Casseres
Updated over a week ago

What are the conditions for creating a Hely account?

A valid driving license and a bank account in your name. That's it.
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Written by Jusie de Casseres
Updated over a week ago

Why can't I sign up for Hely if I'm under 18 years of age and/or don't have a driving license?

For reasons to do with our insurances.
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Written by Jusie de Casseres
Updated over a week ago

Can I share my account with others?

No, a Hely account is personal.
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Written by Jusie de Casseres
Updated over a week ago

What happens to my information?

We only keep record of the details we need to make Hely functional for you.
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Written by Jusie de Casseres
Updated over a week ago

How do I cancel my subscription?

The minimum subscription term is 1 month. After this, the agreement can be terminated monthly.
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Written by Jusie de Casseres
Updated over a week ago