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For all your questions concerning your Hely account
9 articles in this collection
Written by
Team Hely
and
Jusie
Your account is temporarily blocked, what to do next?
That's a shame, but luckily easy to fix
Written by
Jusie
Updated over a week ago
I already had a Hely account before September 15th, which package will I get?
You automatically go to Hely GO, but you can also upgrade!
Written by
Team Hely
Updated over a week ago
I don't have a Dutch drivers license
No Dutch drivers license? No problem!
Written by
Jusie
Updated over a week ago
Which Hely package is best for me?
At Hely you can now choose between a Hely GO and Hely FLOW package. Have a look which package fits your usage.
Written by
Team Hely
Updated over a week ago
How do I sign up for Hely?
Has a Hely Hub been launched in your neighborhood? Sign up on the webpage of your hub and receive an invite email to activate your account.
Written by
Jusie
Updated over a week ago
What are the conditions for creating a Hely account?
You're 18+ and you have a bank account and phonenumber in your name. That's it!
Written by
Jusie
Updated over a week ago
Why can't I sign up for Hely if I'm under 18 years of age?
For reasons to do with our insurances.
Written by
Jusie
Updated over a week ago
Can I share my account with others?
No, a Hely account is personal.
Written by
Jusie
Updated over a week ago
What happens to my personal data?
We only keep record of the details we need to make Hely functional for you.
Written by
Jusie
Updated over a week ago