Account

For all your questions concerning your Hely account

9 articles in this collection
Written by Team Hely and Jusie

Your account is temporarily blocked, what to do next?

That's a shame, but luckily easy to fix

Written by Jusie
Updated over a week ago

I already had a Hely account before September 15th, which package will I get?

You automatically go to Hely GO, but you can also upgrade!

Written by Team Hely
Updated over a week ago

I don't have a Dutch drivers license

No Dutch drivers license? No problem!

Written by Jusie
Updated over a week ago

Which Hely package is best for me?

At Hely you can now choose between a Hely GO and Hely FLOW package. Have a look which package fits your usage.

Written by Team Hely
Updated over a week ago

How do I sign up for Hely?

Has a Hely Hub been launched in your neighborhood? Sign up on the webpage of your hub and receive an invite email to activate your account.

Written by Jusie
Updated over a week ago

What are the conditions for creating a Hely account?

You're 18+ and you have a bank account and phonenumber in your name. That's it!

Written by Jusie
Updated over a week ago

Why can't I sign up for Hely if I'm under 18 years of age?

For reasons to do with our insurances.

Written by Jusie
Updated over a week ago

Can I share my account with others?

No, a Hely account is personal.

Written by Jusie
Updated over a week ago

What happens to my personal data?

We only keep record of the details we need to make Hely functional for you.

Written by Jusie
Updated over a week ago