FAQ

Costs & invoices

Information about invoices, packages and rates

Where can I find my invoices?

My account is temporarily blocked, what to do next?

Can I pay for someone / can someone pay for me?

Which Hely package is best for me?

Can I switch between Hely GO and Hely FLOW?

What are the prices of a Hely GO and Hely FLOW package?

What does a maximum daily rate mean

Are there any surcharges or fines given by Hely?