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Costs & payment

Costs & payment

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9 articles in this collection
Written by Team Hely and Jusie

What are the prices?

Prices differ per vehicle type and possibly also per hub. You pay per minute.
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Written by Jusie
Updated over a week ago

How does the cost calculation work?

The buildup consists of ride costs (calculated per minute per calendar day) and a subscription fee.
Jusie avatar
Written by Jusie
Updated over a week ago

Where can I find my invoices?

In your email inbox, for now. You'll be able to see them in the app in a little while.
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Written by Jusie
Updated over a week ago

What do I pay exactly for Hely?

You wonder, what's the catch?🐠
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Written by Jusie
Updated over a week ago

Are there any surcharges?

A good neighbour is worth more than a distant friend. Please leave the car neat, drive responsible, and leave the car with a full tank🙌
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Written by Team Hely
Updated over a week ago

Under which name does Hely issue the payments?

Mobility Solutions & Services B.V. or Mollie's eCurring
Jusie avatar
Written by Jusie
Updated over a week ago

How do I pay for my rides?

Monthly by direct debit.
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Written by Jusie
Updated over a week ago

Why do I pay when my vehicle is parked?

This is because the vehicle still remains exclusively available to you.
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Written by Jusie
Updated over a week ago

Can I pay for someone / can someone pay for me?

Afraid not. The name on the Hely account must correspond with the name on the driving license and bank account.
Jusie avatar
Written by Jusie
Updated over a week ago