How to choose the voice that answers your clinic’s phone calls

When Heron answers incoming calls on behalf of your clinic, it uses a synthetic voice to greet and guide patients. To help make the experience feel natural and aligned with your clinic’s style, Heron lets you select from a range of preloaded voices — and adjust how fast they speak.

The voice patients hear sets the tone for their interaction with your clinic. Some clinics prefer a warm and friendly voice, while others may opt for a more neutral and professional tone. Heron gives you the flexibility to choose what fits best.

Choose from a set of preloaded voice options, including:

We’ll provide samples so you can hear each voice in action before making your decision.

You can also adjust how quickly the voice speaks: