Your Max Miles are tracked almost instantly or within 2 days of purchase. However, they typically take 30-90 days from your purchase date to become available for redemption. Your Max Miles will show as pending while our merchant partners confirm your purchase. This typically is aligned with the merchant's return / refund window.

Some purchases - like flights or hotels that are in the future - stay pending until 30-90 days after your trip is complete. This is to ensure that any refunds or cancellations are processed and the Max Miles total is correct.