The merchant may have certain exclusions (e.g. location restrictions). Be sure to read the terms and conditions on the merchant’s page on heymax to make sure your transaction is eligible.

Your card may not be linked and verified on heymax yet. Be sure to link and verify the card before making the payment. This is only available for Visa cards.

If you paid using a physical card, there’s a small chance that it may take up to a month for these transactions to get tracked via Visa’s network. Please