If your Notekit doesn’t respond or isn’t recognized after plugging it into your computer, please try the following steps:
Try a different USB port: Plug the device into another USB port on your computer.
Avoid interference: Use a USB port that is farther away from power outlets or high-resolution video ports (such as HDMI or DisplayPort) to reduce potential interference.
Avoid using a docking station: For the best connection, plug Notekit directly into your computer rather than through a docking station or USB hub.
If the issue persists, feel free to contact us and we’ll be happy to assist you further.