Troubleshooting Guide
Understand how to troubleshoot and solve some common problems.
By Misaki1 author23 articles
What’s the Difference Between viaim Earbud Models?
Why can't the earbuds connect to my phone?
What should I do if a single earbuds cannot connect?
What should I do if the firmware update fails?
How do I find the earbuds serial numbers?
What should I do if one of the earbuds won't charge?
What should I do if the earbuds volume is abnormal?
What should I do if I hear noise in my earbuds?
Why Isn’t My Notekit Being Detected by My Computer?
Why Do My Left and Right Earbuds Have Different Battery Levels?
How to Find Your Earbuds Using the viaim App?
How to Record a Meeting That Starts on Your Computer
What should I do if Bluetooth interference is prompted during recording?
How to turn off the prompt sound for starting recording?
Why can the earbuds connect to Bluetooth but not to the viaim App?
Will my recordings be used to train AI?
How to Keep Online Meeting Recordings Uninterrupted Using Safe Record?
Can I transfer my recordings to another account?
What languages can be used for transcription and translation?
What should I do if the transcribed content is inaccurate?
How to distinguish speakers in transcription？
How to check the battery level of the earbuds and charging case
How to Automatically Record Phone Calls & Online Meetings?