HONK is continuing to automate the vehicle release process for secondary tow jobs to make the process easier for Service Providers. Today HONK’s Partners can deliver vehicles from an impound or storage yard to a designated body shop without the hassle. HONK’s Secondary Tow Administration Team manages the:
Vehicle's release
Prepays all fees (in the event where prepayment is not an option, you may be asked to pay the fee and you will be reimbursed immediately upon the job's completion)
Pre-schedules the pick up with the storage yard
Provides a detailed checklist of what to expect for each job in the HONK Partner App
All of these measures alleviate long wait times and removes the disorganization that typically affects these types of jobs.
This brief video will walk you through the steps on how to identify a secondary tow and what information you should look for when you get an alert for one.