FAQs, Troubleshooting & Additional Info
If you're having issues with your app or want to know if your account is active, we've got articles that cover our most asked questions.
By Paul1 author27 articles
- Frequently Asked Questions
- How does HONK work?
- How to request support from the HONK team?
- How to reset your joinHONK.com password
- How to reset your app password
- How to make sure that your app is working properly
- My driver is not getting jobs, why?
- How to send yourself a test notification
- How do I know which driver completed a job?
- Running a virtual credit card
- Allow push notifications for joinhonk.com in Chrome
- SA-03 "Operator cannot be dispatched"
- My app is not working, now what? (Apple users)
- My app is not working, now what? (Android users)
- Transport Tows With Photos Requirement
- Lockbox tows: Everything you need to know
- Why transport tows with HONK are better for towing companies
- Transport tows: Everything you need to know
- Incorrect or unreceived payment
- Understanding your Account Overview page
- Additional Charge Policy
- How to remove operators from your account
- Damage claims: what you need to know
- Motorcycle services: What you need to know
- HONK + Towbook Integration Testing FAQs
- Vehicle Delivery Confirmation FAQs