Imagine that a driver makes a 100 km journey to reach his destination, and along the way, he makes a ‘match’ with a passenger. However, the passenger does not make the entire journey with the driver, but joins the journey halfway, 50 km from the destination.
In Hoop Carpool, the price set by the driver is based on the kilometres travelled, i.e. price/km. To ensure a fair price, the passenger will pay only for the kilometres driven with the driver, according to the following rule:
75% rule
To ensure that both driver and passenger benefit equally, the following rule is established:
If the passenger travels more than 75% of the driver's total journey, he/she will be charged 100% of the price set by the driver.
If the passenger travels less than 75% of the route, he/she will pay proportionally to the kilometres travelled.
Exemple 1:
A passenger travels only 50 km of a total route of 100 km.
As this represents 50% of the route, the passenger will pay only 50% of the total price.
Exemple 2:
If the passenger travels 80 km of the total 100 km, this represents 80% of the journey.
In this case, being above 75%, the passenger will pay 100% of the price set by the driver.
Why do we apply this rule?
Balance for the driver: Even if the passenger does not make the entire journey, if he/she makes a large part of it, we consider it fair that he/she pays the full fare set by the driver.
Low fares and simplicity: Given that journey prices are competitive, differences of less than 75% of the journey would hardly generate significant variations in the final cost for the passenger.
With this policy, we aim to maintain a fair and balanced system for all Hoop Carpool users, encouraging the use of the platform for both drivers and passengers.