Todas las colecciones
English
Payments
Where can I see the money owed to me by my passengers?
Where can I see the money owed to me by my passengers?
Víctor Campos de Castro-Freire avatar
Escrito por Víctor Campos de Castro-Freire
Actualizado hace más de una semana

In order to see the money I'm getting with Hoop Carpool I have to go to:

  1. Go to Menu

  2. Click on Wallet

In the purse section there are 3 sections that we will explain below:

👉🏻 Pending payment: this section is for passengers, all the journeys you make during the week will be counted. The money I have to pay to my driver at the end of the week will appear. Remember that if you benefit from a bag of journeys, the price that appears does not include the discount.

👉🏻 Pending to receive: this section is for the drivers, all the journeys you make during the week will be counted. This is the money that you will receive the following week and will end up appearing in the available balance.

👉🏻 Available balance: this section is for drivers. Here you will see the money that you can already transfer to your bank account. Remember that you have to enter the account number to be able to make this step effective and that transfers take between 3 and 4 days to become effective. By selecting the "withdraw money" button you can transfer the money to your account, it's as simple as that 😉.

¿Ha quedado contestada tu pregunta?