To add a complimentary booking (Add Entry) this can be selected from a few different places
Your Dashboard - Add Booking Button
In the Financials side navigation
When you are in Step 2 of the Times, in the class icons Add Booking
This will take you to the below screen, select the event you want and then add the search for the riders HM account. Email is the best option but you can search by name as well.
Click select to start the booking or If your rider does not have an account you can create one and populate the entry details
Work through the screens so select the discipline, the class, the rider and the horse and levels if applicable, if you have a rider to add or a horse to can add them at this stage by clicking the Add Athlete or Add Horse button and completing the basic details.
You then come to the sign post screen, you can either add more items for that combination so classes or services, go straight to checkout or continue browsing and add further rider and horse combinations.
If you are happy everything is added in the summary screen below, click on the green bottom banner - proceed to checkout
The screen will jump up slightly to reveal the checkout options, accept the T's and C's and click Pay Now button which will bring up a pop up box
In the pop up box, selected the Free booking option for your client
You will then see this in your Bookings marked as complimentary and the rider will see a confirmed booking at well in there account also so they will be included in Times and Results communications.
If you need any further help please pop up on our live chat which is now locate on the little bell icon in the top right hand corner, just click Help Me!