Event Organiser Help Articles
A little helping hand for Event Organisers
By Horse and 3 others4 authors119 articles
- Adding an entry as a complimentary booking to your event.
- Training and Education events
- How to Claim an imported event from British Dressage or British Showjumping
- How to Create an Organiser Account
- How to give members a discount
- How to request additional documents
- How to give Members a Discount
- How to add discounts
- How to change the booking date on an event/ why is my event showing as closed?
- Communicating "At the Show" Rules and Requests
- How to set up a Stripe account.
- How British Dressage and British Showjumping automatic imports and updates work
- Client accounts
- Horse Monkey Organiser Packages
- Organisers - tool kit
- Prize money allocation and credit notes
- How to add mandatory fields to an event step by step
- How to create an event
- Groups and Items
- How to charge a late booking fee
- Re-Ordering & Duplicating Groups
- Rescheduling an Event
- Multi-discipline event set up
- How do I add a mandatory First Aid charge?
- Making an event "Private"
- How to duplicate entries to another class (Capture)
- Adding a new venue to Horse Monkey
- How to upload and share additional documents to your event
- How to allow online entries after an event has started
- How to duplicate an event
- Athlete RSVP / Declarations
- British Showjumping Academy Event Set up and Management Guide
- Editing a booking when the entry fee differs
- How to split a class
- Where can I see the answers to the questions I have asked?
- Why is my event showing as closed but the booking date has been amended?
- How to create a pack discount
- What booking payment options do Horse Monkey Organisers have?
- Standard Free package - booking payment options
- Intro package users - booking payment options
- Premium Package Organisers - booking payment options
- Professional Package Organisers - booking payment options
- Organiser's guide to Payment links - Request Authorisation
- Organiser's guide to Payment links - Authorise options
- Organiser's guide to Deferred Payment Bookings - Outstanding
- Organiser's guide to Balancing Pending Bookings
- What does the Split bookings button do?
- Active Payment links with Booking Status Draft & Pending Payment
- Confirmed Booking with Booking Status Pending Payment Authorised card
- Confirmed Booking with Booking Status Pending Payment Outstanding
- Payment links quick reference guide
- Horse Monkey Fees Explained- How to make them cheaper
- How do payments work?
- Manually updating credits used
- Payment preauthorisations
- Event Times & Start Lists - an overview
- Preparing Event Times - Step 1
- Preparing Event Times - Step 2
- Event times - how to publish
- Times for Multi-discipline events
- Event Times - additional set up options and functionality
- Event Times - How to "Pin" a combination in a start list
- Downloading start lists & bridle number lists
- Inputting Results for British Dressage events
- Inputting Results for all disciplines
- Inputting Results "Basic - Ranking only" template
- Adding judges to Results
- Inputting Results for Arena Eventing
- Inputting Results for Dressage events
- Inputting Results for PYO Dressage classes
- Adding scores for Team Quest Dressage
- Inputting Results for Showjumping
- Inputting Results for Multi-discipline events - Combined Training & Eventing
- Inputting Results for Hunter Trials
- Publishing & Exporting event Results
- External Judges Access
- Completing British Dressage Results with Elimination Reasons
- Arena Eventing scoring template
- Show Jumping results template for Single Phase competition
- Show Jumping results template for Two Phase competition
- Adding BD PYO Training Results
- Arena Eventing "Calculated" Scoring Template
- Arena Eventing "0.4 Penalty / 5 sec under rule" template
- Returning Attendance results to Pelham through Horse Monkey
- How does Stripe process payments?
- What information do you need to Setup a Stripe Account?
- Can I use Stripe as an Individual or for a Riding club?
- Stripe Validation why is it important?
- What information is needed to set up a Stripe account?
- Understanding Stripe and Reporting
- Why am I receiving an invoice for Horse Monkey Fees?
- Deactivating Post Code feature on Stripe for Show Organisers
- How to reconcile funds between Horse Monkey and Stripe Reports
- Billing cycle and invoices