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Why do I keep getting error messages for my BD membership numbers?
Why do I keep getting error messages for my BD membership numbers?
Horse Monkey Help avatar
Written by Horse Monkey Help
Updated over 7 years ago

BD registration and membership numbers are updated via BD every week. If a registration or membership has been renewed within this period of 7 to 10 days - Monkey identifies that there is a difference between the data you have saved and the details BD has - however this information will be updated and corrected as soon as we receive the new information.

We are working hard to improve the speed of this data transfer so that it is a seamless process for competitors. But please do not worry your entries will be processed correctly and the message will disappear as soon as the updates are made. 

Continue to make the entry and the number will be updated when it has been transferred from BD to Horse Monkey. 

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