We are sorry you are having issues logging into your account.

Firstly, please make sure your browser is not storing an old password via a password autosave feature, where it pre populates the password box for you. If you have recently changed your password and not updated it, the autosave will override anything new you type in.

Also please note that if you attempt to login more than 5 times with incorrect details, you will have to wait for 15 minutes before attempting to gain access again. Our website will block your access as part of a number of security measures taken to protect your account.

You can also reset your password if you have forgotten it, here is a quick link for you:Password reset

If you continue to have issues after this, please contact us at hello@horsemonkey.com and let the Horse Monkey team know the device and browser you are using so that we can investigate further.