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Professional Package Organisers - booking payment options
Professional Package Organisers - booking payment options

What booking payment options do Horse Monkey Professional package Organisers have?

Jude Taylor avatar
Written by Jude Taylor
Updated over 4 months ago

This article explains the various options you have to facilitate booking payments for your clients when you have the Professional Horse Monkey package.

As with all of the packages clients can book and pay online.

The following explains your options as an organiser:

Horse Monkey Professional Package

At checkout you have 2 options:

  • Pay Now or Defer Payment

Pay Now

You have 3 options here:

  • Stripe - enter card details and the booking is complete

  • Complimentary - adds a booking without taking payment

  • Other - record payment has been made by a different method eg Cash, Debit Card, BACS and Cheque

Defer Payment

You have 3 options:

  • we will explain each one in turn:

Request authorisation:

  • Used for when the client is not in front of you

  • Sends a link to the selected email address

  • Can be sent to a Horse Monkey account holder or a 3rd party

  • Simply provide the security code that is generated to the person paying so they can complete the payment

  • Horse Monkey account managers can also access via their own Dashboard > Pending links

  • Completing the payment link authorises the card only - payment is not taken at this stage

  • Bookings will show as Pending Payment Authorised Card

  • Additional bookings can be added to this authorisation

  • For more information on this process see the attached article:

    Organiser's guide to Payment links - Request Authorisation

Authorise:

  • Used for when the client is face to face

  • Input the card details directly on to the Stripe payment screen

  • Again this authorises the card - payment is not taken at this stage

  • Bookings will show as Pending Payment Authorised Card

  • Additional bookings can be added to this authorisation

  • For more information on this process see the attached article:

    Organiser's guide to Payment links - Authorise options

Outstanding:

  • The booking is complete but shows as Pending Payment Outstanding

  • Gives the functionality for additional bookings to be added

  • Payment can be taken at the end of the event or a Payment link can be generated to clear the outstanding balance

  • For more information on this process see the attached article:

Organiser's guide to Balancing Pending Bookings

For details of other packages and features click below to see the options available:

What booking payment options do Horse Monkey Organisers have?

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