Booking.com connects to Hosperly through Channex, a connectivity provider. You start in your Booking.com Extranet by choosing Channex, then test the connection in Hosperly and map your rooms.
Before you start
Extranet login: Have the login for your Booking.com Extranet ready. You'll change a setting there in step 1.
Hotel ID: Find your Hotel ID in the Extranet. It's the number shown next to your property name at the top of the page. You'll enter it in Hosperly in step 2.
Rates and availability: Set the rates and availability of each property you want to connect. You can map a room only to a property where both are set.
Connect Booking.com
Step 1: Choose Channex in the Booking.com Extranet
In your Booking.com Extranet, go to Account, then Connectivity provider.
Search for Channex and select it as your provider.
Accept the connection.
Step 2: Test the connection in Hosperly
In Channel Manager, find Booking.com under Available and select Connect. You can also select Connect on your property's card on Home.
Enter your Hotel ID.
Select Test connection.
Step 3: Confirm your property
When the test succeeds, Hosperly shows your property ID and the room types it found on Booking.com. Check that it's the right property, then select This is my property, continue to start mapping your rooms.
What if the test doesn't find my property?
Check these two things, then select Test connection again:
Channex accepted: In the Extranet, under Account > Connectivity provider, make sure Channex is selected and the connection is accepted.
Hotel ID: Make sure the Hotel ID in Hosperly matches the number next to your property name in the Extranet.
If both are correct, select I'll check back later. Hosperly emails you once Booking.com confirms the connection, and you can continue from there.
What happens to my Booking.com rates and bookings?
Connecting doesn't change anything on Booking.com yet. Your current Booking.com rates stay as they are until the connection goes live with the rates you set in Hosperly. At that point, Hosperly also imports the bookings you already have on Booking.com.
What's next?
Map Booking.com room types and rate plans: match each Booking.com room and rate to the right property.
Understand what syncs between Hosperly and your booking channels: see what Hosperly sends to Booking.com and what comes back in.