The Weekly Payments function has been designed to capture weekly entitlement details that are required to be reported to the regulator. Depending on your account settings, details entered via this page may also be sent to your payroll/finance team so that your injured worker can be paid their entitlements.

If you are working across different jurisdictions, you will notice the appearance of the page will differ slightly according to the jurisdiction you are working within, so that the required information is captured and reported.

To access the Weekly Payments page use the side menu to select Financials > Payments.

Before entering weekly payments, it is recommended that you familiarise yourself with the relevant guidelines in your jurisdiction.

Before you can enter weekly payments you must ensure that the Claim Data is complete and that your Estimate is updated. If either is not complete, you will be prompted to update these before you can add a reportable Weekly Payment.

To enter a Weekly Payment click on + Add Weekly Payment

You will be taken to the payment page where you have the required fields to enter the weekly entitlement for your worker.

NOTE: system pages will present slightly different across each jurisdiction, in line with their specifications. The below pictures are examples, however, the principles are the same.

When you are finished click on Save.

Your weekly payments are recorded and listed within the Weekly Payemtns section of the Payments page.

To view any uploaded attachments for the weekly payment, click on the expand icon (>) on the left side of the payment line.

You can filter the entries by selecting the filter icon in the heading row and entering specific search parameters to easily locate a particular weekly payment. Alternatively, you can also use the search field located in the top left of the section.

To Replace or Null payments, simply access the meatball menu and select the Null/Replace button to the right of the payment record, provided you have been granted user permission.

If you are unable to see this option, you will need permission to edit or null payments. Speak with the Admin user within your organisation to request this.

The system will ask you 'Are you sure you want to null this payment'. Click YES

The system will then ask you 'Do you want to re-add a similar weekly payment/invoice'. This gives you the option of adding a similar payment to the system if required

To EDIT the payment (i.e. add a similar payment) click YES

To NULL the payment, without adding another similar payment, click NO

If you select NO the payment will be removed and you are taken back to the payment record page.

If you select YES will you be taken to the Payment Details page where you can edit the payment information. When you have made your changes click Save and the payment details will be updated.