If you're trying to edit a repeating task template, but the "Save" button remains grayed out even after hitting "Save" on the field you are editing, this behavior is related to a specific backend feature.
Root cause of the issue
This issue occurs when your organization has the multi-step approvals workflow feature enabled on the backend. When this feature is active, the system requires that you interact with the Approvals section of the template before it will allow any changes—such as edits to the description field—to be saved.
Steps to work around the issue
To successfully save changes to the repeating task template:
Open the repeating task template you'd like to edit.
Scroll to the Automations section.
Click the "Edit approvals" button.
After clicking into this area, the "Save" button at the bottom of the template should become active.
Proceed to save your changes.
Next steps
We understand this experience may be confusing, so we’ve escalated the issue to our Engineering team for further investigation. We’ll keep you updated as we learn more.
If you have any other questions or concerns, feel free to reach out to the Support team at support@hyperproof.io.
REF HYP-72539