If you're experiencing slowness when opening, editing, or creating tasks on scoped controls, please be aware that we've identified a known issue affecting this area of the product. Our Engineering team is actively investigating the root cause to provide a resolution as quickly as possible.
Current status of scoped control tasks
We've confirmed that the issue is isolated strictly to tasks within scoped controls. Other areas of the platform remain unaffected and should function as expected.
How to get assistance
If this issue is preventing you from completing your work or is blocking your full use of the platform, please follow these steps to reach out for assistance:
Compose a new email addressed to support@hyperproof.io.
Include specific details about the scoped controls you're working with, any error messages you've encountered, and the specific actions you were trying to perform.
Send the email to create a formal support case with our team.
Thank you for your patience as our team works to resolve this!