You can customize which notifications you receive and how you receive them from the My account tab in Notification preferences. You can configure email notifications by category, and if your organization has enabled the Slack or Microsoft Teams integrations, choose to receive notifications through those platforms as well.
Note: If an administrator has disabled all notifications for your organization, you will see an alert on the Notifications - My Account tab, and your preferences will be read-only until an administrator re-enables them. See Managing organization notification settings.
To edit notifications
From the left menu, select Settings.
Select Notifications.
Edit your preferences by selecting or clearing the checkboxes. Changes are saved immediately.
Email notifications
The Email section lists notification categories you can turn on or off individually. Categories include:
Access reviews
Activity feed
Approvals
Assignments
Audits
Controls
Integrations
Issues
Labels
Policies
Repeating tasks
Requests
Risk assessments
Risks
Tasks
Vendor questionnaires
Note:
If your organization hasn't purchased or enabled a category, it doesn't display in the Notifications window.
Daily digest report emails cannot be turned off independently.
Slack and Microsoft Teams notifications
If your organization has enabled the Slack or Microsoft Teams integration, a section for that platform appears on the My account tab. You can independently turn on:
Someone @mentions me - receive a notification when you are mentioned in a comment
All other notifications - receive all other Hyperproof notifications through that platform
Note:
To receive notifications through Slack or Microsoft Teams, an administrator must first enable the integration for your organization.
If a notification fails to send through Slack or Microsoft Teams, it is sent via email, even if email options are turned off.
What Hyperproof email notifications contain?
From address
If a user is assigned to an object, task, issue, or request, is '@mentioned', has a role assignment change, or any other notification is received that is triggered by another Hyperproof user taking action, the email notification includes the name of the person who triggered the notification, i.e., Jennifer Cook via Hyperproof.
Subject line
For new assignments (e.g., tasks, issues, assessments), the due date is included in the subject line. If the email received contains multiple new assignments, the earliest due date and record type are displayed.
Body
Depending on the notification type, you may see one or more links to different areas of Hyperproof. For example, if you receive a notification for a past-due task, you'll see a link to the task and another to the task's target (i.e., the object the task is linked to).