All Collections
​My card was not accepted. What should I do?
​My card was not accepted. What should I do?

my card was declined

Elena avatar
Written by Elena
Updated over a week ago

If your card is declined, it may be due to one of the following reasons:

• The information you entered does not match

• You have reached your credit limit

• Your card has expired

• Your purchase has triggered our fraud protection measures

We offer various payment options on our website, including PayPal. If you encounter issues with your current card, you can also try using another one.

If you are still unable to resolve the issue, we recommend contacting your bank for clarification or reaching out to us through our Live Chat 💬

Did this answer your question?