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Account

Questions related to a user account, billing, downloads, and team subscriptions

By Elena and 2 others3 authors18 articles

Billing

Is my subscription recurring?

How can I cancel the trial period?

How can I change my card details?

My card was not accepted. What should I do?

Where can I find my invoice?

How can I cancel my subscription?

How to pause the subscription

How can I get a refund?

Team

Can I add a team member to my account?

Can I share a collection with my teammate?

Downloads

I have downloaded icons, but my balance is still the same

Will my unused monthly downloads disappear?

Can I use downloaded assets after my subscription has expired?

How does the icon limit work with collections?

General Questions

How do Icons8 subscriptions work?

Sign up and log in with a Google/GitHub/Microsoft/Facebook account

What to do if I forgot my password?

How to delete an account?

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