Du er velkommen til at returnere din vare inden for 30-dages returvinduet.
Husk at sikre, at produktet, du returnerer, opfylder følgende krav:
Skal være i ny og ubrugt stand.
Skal være korrekt pakket.
Må ikke være blevet vasket.
Må ikke have været udsat for røg.
Må ikke have nogen stærke lugte.
Må ikke have dyrehår.
Original produktemballage skal inkluderes.
Bytte produkt, størrelse eller farve: Hvis du ønsker at bytte dit produkt til en anden størrelse, farve eller stil, kan du nemt gøre det ved at returnere din ordre efter vejledningen nedenfor og derefter placere en ny ordre bagefter.
Returnering af 2 eller flere separate ordrer: Hvis du returnerer flere forskellige (eller dele af) ordrer, er det på ingen måde muligt at returnere disse i samme pakke. Dette vil blive afvist på vores lager og sendt tilbage til dig.
Du skal pakke hver ordre, du returnerer, i overensstemmelse med retningslinjerne nedenfor.
Return from EU webshop | ilsejacobsen.com
Return from EU webshop | ilsejacobsen.com
Returgebyr: 7 EUR.
Ordrer placeret i Europa på ilsejacobsen.com med ordrenr. der starter med EU-
Sådan returnerer du:
1. Udfyld retursedlen, der var inkluderet i din ordre, da du modtog den.
2. Pak de varer, du ønsker at returnere, forsvarligt og inkluder den udfyldte returseddel i pakken med de produkter, du returnerer.
3. Sæt den inkluderede forudbetalte fragtlabel synligt på ydersiden af pakken. (Hvis der er en gammel label på pakken, skal du dække denne, så den ikke er synlig)
4. Få en kvittering, når du afleverer pakken. (Dette er dit bevis på returnering, hvis en pakke skulle gå tabt under forsendelsen.)
Når din returneringspakke er modtaget og behandlet, vil returgebyret på 7 EUR. blive fratrukket, og det resterende beløb af din ordre vil blive refunderet til den samme betalingsmetode, som du brugte til at købe din ordre. Hele processen tager 5-10 arbejdsdage.
Return from DE webshop | ilsejacobsen.de
Return from DE webshop | ilsejacobsen.de
Return fee: 7 EUR.
Orders placed in Germany on ilsejacobsen.de with order no. starting with DE-
How to return:
Fill out the return form included in your order when you received it.
Pack the items you wish to return securely and include the filled out return form inside the package with the products you're returning.
Attach the included prepaid shipping label visibly on the outside of the package. (If there's an old label on the package you must cover this so it's not visible)
Get a receipt when you drop off the package. (This is your proof of return if a package gets lost during shipping.)
When your return package has been received and handled, the return fee of 7 EUR. will be deducted and the remaining amount of your order will be refunded to the same method of payment as you purchased your order with. The entire process takes 5-10 business days.
Return from DK webshop | ilsejacobsen.dk
Return from DK webshop | ilsejacobsen.dk
Return fee: 39 DKK
Orders placed in Denmark on ilsejacobsen.dk with order no. starting with DK-
How to return:
Udfyld retursedlen, der var inkluderet i din ordre, da du modtog den.
Pak de varer, du ønsker at returnere, forsvarligt og inkluder den udfyldte returseddel i pakken med de produkter, du returnerer.
Sæt den inkluderede forudbetalte fragtlabel synligt på ydersiden af pakken. (Hvis der er en gammel label på pakken, skal du dække denne, så den ikke er synlig)
Få en kvittering, når du afleverer pakken. (Dette er dit bevis på returnering, hvis en pakke skulle gå tabt under forsendelsen.)
Når din returneringspakke er modtaget og behandlet, vil returgebyret på 39 DKK blive fratrukket, og det resterende beløb af din ordre vil blive refunderet til den samme betalingsmetode, som du brugte til at købe din ordre. Hele processen tager 5-10 arbejdsdage.
Return from UK webshop | ilsejacobsen.co.uk
Return from UK webshop | ilsejacobsen.co.uk
Notice: This webshop is temporarily closed.
Return fee: 14 GBP
Orders placed in United Kingdom on ilsejacobsen.co.uk with order no. starting with UK-
How to return:
Webshop is temporarily closed.
Return from SE webshop | ilsejacobsen.se
Return from SE webshop | ilsejacobsen.se
Return fee: 49 SEK
Orders placed in Sweden on ilsejacobsen.se with order no. starting with SE-
How to return:
Fill out the return form included in your order when you received it.
Pack the items you wish to return securely and include the filled out return form inside the package with the products you're returning.
Attach the included prepaid shipping label visibly on the outside of the package. (If there's an old label on the package you must cover this so it's not visible)
Get a receipt when you drop off the package. (This is your proof of return if a package gets lost during shipping.)
When your return package has been received and handled, the return fee of 49 SEK will be deducted and the remaining amount of your order will be refunded to the same method of payment as you purchased your order with. The entire process takes 5-10 business days.
Return from NO webshop | ilsejacobsen.no
Return from NO webshop | ilsejacobsen.no
Return fee: 90 NOK
Orders placed in Norway on ilsejacobsen.no with order no. starting with NO-
How to return:
Contact our Customer Care via email on webstore@ilsejacobsen.com and request a return label and a proforma invoice. Remember to specify exactly what item(s) you are returning (style, color, size) and the reason code. (The reason code can be found in the included return guide within your order.)
Print the return label when you receive it on email, and attach it securely on the outside of the package.
Fill out the return form included in your order when you received it.
Pack the items you wish to return securely and include the filled out return form inside the package with the products you're returning.
Print the return label when you receive it on email, and attach it securely on the outside of the package.
Deliver the package to your nearest DHL Express Parcel Shop. (Please note that it must be an EXPRESS parcel shop.)
Get a receipt when you drop off the package. (This is your proof of return if a package gets lost during shipping.)
When your return package has been received and handled, the return fee of 90 NOK will be deducted and the remaining amount of your order will be refunded to the same method of payment as you purchased your order with. The entire process takes 8-12 business days.
Bemærk: Manglende overholdelse af ovenstående retningslinjer for returnering vil resultere i, at din returpakke bliver afvist på vores lager og sendt tilbage til dig, og processen starter forfra igen, hvor du vil være ansvarlig for forsendelsesomkostningerne