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How to Add a Client in imploy

In imploy, you can add clients under Home Care Packages (HCP), NDIS, or Private funding.

Updated this week

While the core details stay the same, the main difference lies in how the funding information is entered.

In this guide, we’ll walk you through how to add a new HCP client. The process is quick and ensures your client records are set up correctly for scheduling, care planning, and funding management.

Step 1: Go to the Clients tab

From the sidebar, select Clients and click on ‘Add Client’.

Step 2: Select the client type

Choose the appropriate funding type: HCP, NDIS, or Private.

Step 3: Enter the required client information

Complete the form to create the client profile. All fields can be updated later if needed.

Step 4: Add a Service Agreement

After the client is saved, you’ll need to add a Service Agreement with a commencement date. This ensures client compliance.

Step 5: Press Create

Once saved, the client will appear in your list and can be included in rosters, care plans, and budget tracking.

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