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Release Notes 17.4.26 - v1

This release is all about Data Visibility. v1 of this release is a aimed to prepare for the v2, which will include major customisation with records.

Written by Sarah May
Updated over a week ago

Before getting into the releases, we want to say a big thank you to all the feedback received over the last 2 months. We've been listening, and the team has been working non stop to deliver what you need.

You will notice aswell a change to how we inform of releases! Due to the number of releases, we have decided to do this style, listing all in one article - There have been many releases in February and March which haven't been covered, and we promise to write an article for those shortly 🙂

Below are the major updates, what they do, and how they work.

Tasks: owners are now visible

What’s new

  • Tasks now show the owner, so accountability and follow-up are clear at a glance.

How it works

  • Wherever tasks are listed, the task row now includes the assigned owner, making it easy to scan a task list and immediately know who is responsible.

  • This is especially helpful when reviewing workload, chasing completion, or checking handovers.


Shifts: richer shift context (notes, incidents, travel claims, timestamps)

What’s new

  • Shifts now show shift notes, incidents, and travel claims that are attached.

  • Client shift cautions now show appointment details, so the caution is tied to the schedule context.

  • Shifts now show created and last updated dates, improving auditability and helping you understand what changed and when.

How it works

  • When viewing a shift, the shift details area now surfaces related items (notes, linked incidents, and travel claims) so you do not need to jump between pages to understand what occurred.

  • Cautions now include appointment context so the warning is more actionable in the moment.

  • Created and last updated timestamps make it easier to validate changes, troubleshoot discrepancies, and confirm whether a shift has been recently edited.


Tables: per-column calculations and better column control

Per-column calculations in tables

What’s new

  • Tables now contain per-column calculations, giving you quick totals and rollups directly in the table experience.

How it works

  • When you are viewing tabular data, columns can now display calculated summaries so you can validate totals without exporting.

  • This supports faster checking and reconciliation, especially when reviewing financial or operational data.

Drag-and-drop columns with visibility controls

What’s new

  • Major tables now allow drag-and-drop reordering of columns, plus column visibility controls for cleaner views.

  • Applies to key areas like Clients, Staff, and Incidents.

How it works

  • You can rearrange columns to match how your team works, then hide columns you do not need for that view.

  • This helps you create focused views for different tasks, like operations, finance, compliance, or coordination.


Records: custom attributes and fully customizable sidebars (Sites, Staff, Clients, Incidents)

What’s new

  • For Sites, Staff, Clients, and Incidents, you can now:

    • Create custom attributes (your own fields)

    • Customize the sidebar to include those fields

    • Hide system fields you do not want displayed

    • Create new sidebar sections, then reorder sections to match your workflow

How it works

  • You can define the fields that matter to your organisation, then control exactly how record pages present them.

  • Sidebars are no longer a fixed layout. You can structure them into sections that match your internal processes, and reorder them so the most important information is always visible first.

  • This is a major step forward for visibility because it lets each record type present the right information in the right place, without clutter.


Reporting: Dashboard and Insight Builder (pull any data and see it)

What’s new

  • There is now a Dashboard and Insight Builder so you can pull data and visualise it in one place.

How it works

  • You can create custom dashboards and build insights from your available data.

  • This is designed to support quick visibility across key metrics, performance indicators, and operational summaries without needing to stitch together information manually.


Funding and billing visibility: SaH improvements

What’s new

  • SaH budgets now show the client contribution amount in monthly statements.

  • SaH service type is now shown in client billables.

How it works

  • Monthly statements include a clearer breakdown by showing client contribution values, helping reduce confusion when reviewing charges and funding.

  • Billables now include the SaH service type so invoicing and review is more transparent.


NDIS settings: archive and edit the NDIS price book

What’s new

  • You can now archive entries and edit the NDIS price book.

How it works

  • Price book maintenance is more practical over time, allowing you to keep historical items without losing them, while still keeping the active list clean and accurate.


Forms: smarter publishing, embeds, and field control

What’s new

  • Prefill and lock form fields on published forms, so published forms can be guided and protected.

  • Form embeds are now available, making it easier to place forms where your users already work.

  • You can now publish forms internally, supporting internal workflows without external distribution.

How it works

  • Prefill lets you set known values ahead of time, and locking prevents them being changed, which reduces mistakes and improves consistency.

  • Embeds make forms more accessible by allowing them to be presented inside other contexts.

  • Internal publishing supports controlled rollout and internal processes, like staff-only forms, internal audits, or operational checklists.


Preferences: changes are now reliably saved

What’s new

  • User preferences now save all changes, including folders, pinned clients, and tabs.

How it works

  • Your personal organisation choices persist properly, so your workspace stays consistent between sessions and you do not need to reconfigure views.


Staff onboarding: resend welcome emails

What’s new

  • You can now resend the welcome email to new users.

How it works

  • If someone missed their original invite or needs it resent, you can trigger the welcome email again from their staff details, reducing admin overhead during onboarding.


Cleanup and control: delete completed shifts

What’s new

  • You can now delete completed shifts.

How it works

  • This provides an option to clean up records when needed, helping keep schedules accurate, especially in cases where entries were created in error.

  • The deletion of a completed shift will void the billable entry, but will preserve any shift notes & cautions.


Editing experience: full edit modal profiles and tables

What’s new

  • A full client, site, and staff edit modal is now available, including profile and tables.

How it works

  • You can edit key records in a more complete, contained editing experience without losing context, helping you update details faster and with fewer page changes.


Sidebar navigation: dedicated view for lists

What’s new

  • There is now a dedicated view for lists in the sidebar.

How it works

  • Lists are easier to browse and manage from the sidebar experience, improving navigation and making it simpler to move between the information you use most.


Filtering: advanced filter

What’s new

  • An advanced filter is now available.

How it works

  • You can filter data with more control, helping you narrow down records quickly and build focused views for specific operational questions.


Bug fixes & improvements

These are the major highlights in Release 17.4.26. Bug fixes and other day to day improvements have also been made across the platform.

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