Before getting into the releases, we want to say a big thank you to all the feedback received over the last 2 months. We've been listening, and the team has been working non stop to deliver what you need.
You will notice aswell a change to how we inform of releases! Due to the number of releases, we have decided to do this style, listing all in one article - There have been many releases in February and March which haven't been covered, and we promise to write an article for those shortly 🙂
Below are the major updates, what they do, and how they work.
Tasks: owners are now visible
What’s new
Tasks now show the owner, so accountability and follow-up are clear at a glance.
How it works
Wherever tasks are listed, the task row now includes the assigned owner, making it easy to scan a task list and immediately know who is responsible.
This is especially helpful when reviewing workload, chasing completion, or checking handovers.
Shifts: richer shift context (notes, incidents, travel claims, timestamps)
What’s new
Shifts now show shift notes, incidents, and travel claims that are attached.
Client shift cautions now show appointment details, so the caution is tied to the schedule context.
Shifts now show created and last updated dates, improving auditability and helping you understand what changed and when.
How it works
When viewing a shift, the shift details area now surfaces related items (notes, linked incidents, and travel claims) so you do not need to jump between pages to understand what occurred.
Cautions now include appointment context so the warning is more actionable in the moment.
Created and last updated timestamps make it easier to validate changes, troubleshoot discrepancies, and confirm whether a shift has been recently edited.
Tables: per-column calculations and better column control
Per-column calculations in tables
What’s new
Tables now contain per-column calculations, giving you quick totals and rollups directly in the table experience.
How it works
When you are viewing tabular data, columns can now display calculated summaries so you can validate totals without exporting.
This supports faster checking and reconciliation, especially when reviewing financial or operational data.
Drag-and-drop columns with visibility controls
What’s new
Major tables now allow drag-and-drop reordering of columns, plus column visibility controls for cleaner views.
Applies to key areas like Clients, Staff, and Incidents.
How it works
You can rearrange columns to match how your team works, then hide columns you do not need for that view.
This helps you create focused views for different tasks, like operations, finance, compliance, or coordination.
Records: custom attributes and fully customizable sidebars (Sites, Staff, Clients, Incidents)
What’s new
For Sites, Staff, Clients, and Incidents, you can now:
Create custom attributes (your own fields)
Customize the sidebar to include those fields
Hide system fields you do not want displayed
Create new sidebar sections, then reorder sections to match your workflow
How it works
You can define the fields that matter to your organisation, then control exactly how record pages present them.
Sidebars are no longer a fixed layout. You can structure them into sections that match your internal processes, and reorder them so the most important information is always visible first.
This is a major step forward for visibility because it lets each record type present the right information in the right place, without clutter.
Reporting: Dashboard and Insight Builder (pull any data and see it)
What’s new
There is now a Dashboard and Insight Builder so you can pull data and visualise it in one place.
How it works
You can create custom dashboards and build insights from your available data.
This is designed to support quick visibility across key metrics, performance indicators, and operational summaries without needing to stitch together information manually.
Funding and billing visibility: SaH improvements
What’s new
SaH budgets now show the client contribution amount in monthly statements.
SaH service type is now shown in client billables.
How it works
Monthly statements include a clearer breakdown by showing client contribution values, helping reduce confusion when reviewing charges and funding.
Billables now include the SaH service type so invoicing and review is more transparent.
NDIS settings: archive and edit the NDIS price book
What’s new
You can now archive entries and edit the NDIS price book.
How it works
Price book maintenance is more practical over time, allowing you to keep historical items without losing them, while still keeping the active list clean and accurate.
Forms: smarter publishing, embeds, and field control
What’s new
Prefill and lock form fields on published forms, so published forms can be guided and protected.
Form embeds are now available, making it easier to place forms where your users already work.
You can now publish forms internally, supporting internal workflows without external distribution.
How it works
Prefill lets you set known values ahead of time, and locking prevents them being changed, which reduces mistakes and improves consistency.
Embeds make forms more accessible by allowing them to be presented inside other contexts.
Internal publishing supports controlled rollout and internal processes, like staff-only forms, internal audits, or operational checklists.
Preferences: changes are now reliably saved
What’s new
User preferences now save all changes, including folders, pinned clients, and tabs.
How it works
Your personal organisation choices persist properly, so your workspace stays consistent between sessions and you do not need to reconfigure views.
Staff onboarding: resend welcome emails
What’s new
You can now resend the welcome email to new users.
How it works
If someone missed their original invite or needs it resent, you can trigger the welcome email again from their staff details, reducing admin overhead during onboarding.
Cleanup and control: delete completed shifts
What’s new
You can now delete completed shifts.
How it works
This provides an option to clean up records when needed, helping keep schedules accurate, especially in cases where entries were created in error.
The deletion of a completed shift will void the billable entry, but will preserve any shift notes & cautions.
Editing experience: full edit modal profiles and tables
What’s new
A full client, site, and staff edit modal is now available, including profile and tables.
How it works
You can edit key records in a more complete, contained editing experience without losing context, helping you update details faster and with fewer page changes.
Sidebar navigation: dedicated view for lists
What’s new
There is now a dedicated view for lists in the sidebar.
How it works
Lists are easier to browse and manage from the sidebar experience, improving navigation and making it simpler to move between the information you use most.
Filtering: advanced filter
What’s new
An advanced filter is now available.
How it works
You can filter data with more control, helping you narrow down records quickly and build focused views for specific operational questions.
Bug fixes & improvements
These are the major highlights in Release 17.4.26. Bug fixes and other day to day improvements have also been made across the platform.













