If your RSS campaign didn’t send as expected, it may be due to a duplication issue from a previous campaign. This is a known problem that can interrupt the normal sending process of RSS campaigns.
Issues with Duplicating Previous RSS Campaigns
When an RSS campaign is duplicated from a previous existing one, system issues can arise during the automated sending process. These duplicated settings may interfere with the proper scheduling and dispatch of your new campaign.
Steps to Resolve the Issue
To resolve RSS campaign sending issues, follow these steps:
Disable Conflicting RSS Campaigns: Locate and disable any RSS campaigns that are currently scheduled but not functioning as expected.
Create a Template from a Past RSS Campaign: Instead of duplicating, save a previous RSS campaign as a reusable template. This ensures that only the design settings are carried forward without conflicting configurations.
Initiate a New Campaign Using the Template: Use the saved template as the starting point for your new campaign. Customize and schedule it for sending according to your requirements.
Example:
Open your Campaign Manager and select a past RSS campaign.
Save it as a template via the provided options.
Create a brand-new campaign that pulls design elements from this template.
Finalize and schedule the campaign for deployment.
By ensuring these steps are applied, your RSS campaigns should send successfully without conflicts.
Preventative Measures for Future RSS Campaigns
Always Start Fresh Using Templates: Use saved templates for new campaigns to prevent inherited issues from duplications.
Review Scheduled Campaigns: Frequently check your dashboard to ensure campaigns are active and correctly set up.
By implementing these strategies, you not only avoid issues with sending RSS campaigns but also ensure a smoother workflow overall.
Related Topics
Common troubleshooting steps for failed campaign deliveries
Best practices for scheduling newsletters
How to create and manage templates effectively