Click on Self Service .
Select your store at the top dropdown box.
Click on Load Funds in the Reward and Redeem region.
Type in the card number and press Next.
Add Reference (this reference can be anything that makes it easier for the store to trace e.g. till slip number).
Add Gift Amount.
Choose processing close loop (gift only available in loyalty group) OR open loop (gift available at all Infinity stores).
Click Load Funds.
Click view to download the transaction slip as proof that gift was loaded successfully.
Hint: Reference number must be unique if multiple loads are done – if not, it will result in error message and transaction will not be processed.