The Free plan does not need any payment. Pro costs US$19 per month for one person, plus any taxes shown before you pay.
7-day full refund
You can ask for a full refund within 7 days of your first payment or any renewal payment. The 7 days start at the payment time on your receipt. The credits you used do not matter. We do not take processing fees from your refund. A full refund ends Pro access and stops future renewals.
After 7 days, we do not normally refund unused credits or unused parts of a billing period. The exceptions are duplicate or wrong charges, paid access you did not get, and your rights under consumer law.
Ask for a refund
1. Email support@infograph.in with the subject "Infograph refund request".
2. Include your Infograph account email, your order or payment reference, and the payment date.
3. A reason is welcome but not needed within 7 days.
Never send full card numbers, passwords or bank login details.
Approved refunds go back to your original payment method. We confirm by email. The money usually appears 5 to 10 business days after we process it, depending on the payment provider and your bank.
Cancel Pro
1. Email support@infograph.in with the subject "Infograph cancellation request".
2. Include your account email and your order or payment reference.
3. Send it before your next renewal to stop that payment.
We use the time your email reaches us and confirm by email. Without a refund, Pro stays on until the end of the period you paid for.
Good to know
• Cancelling and a refund are separate requests. To get both, ask for both.
• Uninstalling the extension or stopping use does not cancel Pro.
• To delete your account too, say so in your email.