If the customer reaches out stating that the camera they received from us doesn't match their connections,
please verify that they have received the 25ft Universal Female to Female cable - (SKU: U-INTZF2F-25FT).
I have provided the image of this at the bottom of the article.
The customer will need to use this cable connection to connect the Newly Received camera.
The customer that reached out for this, thought they would need to use the factory connection in
their vehicle for this to work. The factory connection will not look like the 25 ft Female to Female cable.
I've attached a photo of the back factory camera as an example of what
This camera should have an orange backing, along with an orange Fakra. Please, have the customer
connect the Blue connector to the Orange Fakra on the back of the radio and the Orange Fakra on back of the camera.
SKU: G-CAMF20
This should enable their newly received digital camera to work as intended.
SKU: U-INTZF2F-25FT