When upgrading the infotainment system in Ram trucks, customers often inquire about the condition of the radios included in the upgrade kits. This article provides clarity on whether the radios are new or refurbished and explains the reasons behind the availability of these units.

The radios included in Ram truck infotainment upgrade kits are typically refurbished units. These units are reconditioned upon return to the warehouse and are thoroughly tested to ensure functionality before being shipped out. Refurbished radios may have minor cosmetic variations, such as differences in backlit button colors, but they are fully compatible with the vehicle's infotainment system.

Brand-new OEM radios for these upgrades are no longer manufactured. This is because the design and production of these radios were updated in later model years, making new units unavailable for older vehicles. As a result, refurbished OEM hardware is the standard option for upgrading the infotainment system in Ram trucks.

In summary, Ram truck infotainment upgrade kits use refurbished radios due to the discontinuation of new OEM units. These refurbished units are reconditioned to meet quality standards and may have minor cosmetic differences. Customers can rest assured that these radios are fully functional and compatible with their vehicles. For further assistance or specific inquiries about your upgrade kit, please contact our support team.