Connecting your Outlook Mailbox to Selling.com is a straightforward process that can be completed in just a few easy steps.
Connecting Your Outlook Email To Selling.com
Here is a quick step-by-step guid:
Click on 'Outreach' in the grey banner and 'Select' the Mailboxes tab. This will take you to the Mailbox connection page.
Click 'Sign in with Outlook'. You'll be prompted to enter your email address and password.
Once you've entered your login credentials, click 'Allow' to grant Selling.com the necessary permissions to access your Mailbox.
After allowing the necessary permissions, your Mailbox will be connected to Selling.com.
Once you're connected, you'll be able to use Selling.com to manage your email campaigns, track Opens and Clicks, and more.
You will also be able to change some Settings, including setting up an Email Signature, adding an Unsubscribe Link and setting Mailbox Limits.
Troubleshooting A Common Connection Issue
When you first connect your Outlook mailbox to Selling.com, you may encounter an error related to insufficient permission. To have it fixed, your would need your Azure Admin to help you. Here is what they would need to do:
Go to https://azure.microsoft.com/en-us/ and log in as Admin
Go to Manage Azure Active Directory
Go to Enterprise applications
Go to our app that should be named "Connect"
Go to Permissions
Click “Grant admin consent” and “Grant user consent”
After completing these steps, you should be good to connect your mailbox! Just open Mailbox tab and try to connect your Outlook Mailbox again.
Learn more about adding and personalizing your Email Signature here!
Reach out to your CSM if you have any questions via email or through the in app chat service.