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How do I cancel my ReviewsPro subscription?

Cancelling or pausing your ReviewsPro plan from Settings → Billing & plan, and what happens to your reviews.

Written by Arsalan Ali

We’re sorry to see you go. You can cancel or pause your plan yourself in a few clicks.

Cancel your plan

  1. In ReviewsPro, click Settings at the bottom of the left menu.

  2. Choose Billing & plan.

  3. Click Cancel plan.

The Billing & plan settings page with the Cancel plan button highlighted

  1. Check what will happen, and tell us why you’re leaving if you like.

  2. Click Cancel subscription.

The Cancel plan dialog showing what happens, the Pause instead option and the Cancel subscription button

What happens next

  • You keep your plan until the end of the current billing period. You won’t be charged again.

  • After that date, review request emails stop, widgets are hidden from your store, and AI features turn off.

  • Your reviews and settings are kept, so everything comes back if you subscribe again.

  • Changed your mind before that date? In Billing & plan, click Keep followed by your plan name, for example Keep Starter.

Need a break instead?

In the cancel window, click Pause instead to pause your plan for up to 2 months. You aren’t charged while paused, and your settings stay as they are.

Before you cancel

  • Cancel at least 24 hours before your renewal date. Cancelling later won’t stop the next charge. See What is ReviewsPro’s refund policy?

  • Uninstalling the app doesn’t cancel your plan. Cancel in ReviewsPro first, or billing continues.

  • Billed through Shopify? Cancel the same way in ReviewsPro. Your past charges are in Shopify admin → Settings → Billing.

Need help cancelling? Email support@reviewspro.ai.

Changed your mind? Log back in to ReviewsPro anytime.

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