You can manually send an email to your client after they have made a purchase by doing the following:
From the main menu click on Selling » Client Orders.
Locate your client's order, click the Options box next to it, and choose the Email the Buyer option.
The email address your client used during checkout will be populated in the Buyer's Email box, but you can change that if you'd like.
Edit the Message Subject and Message if needed. The default text comes from a setting within the Selling Preferences page, which is referred to and more fully explained below.
Click Send.
Edit your default Subject and Message
If you would like to make changes to the default Message Subject and/or Message, follow these next steps to do so:
From the main menu, click on Selling » Selling Preferences.
Scroll to the Misc settings, and edit the options in the "Email the Buyer" Default Email Content section.
Click Save Preferences.
Note: Any of the following keywords may be used within the email body:[[BILLING_FIRST_NAME]]
[[BILLING_LAST_NAME]]
[[COMPANY_PHONE]]
[[COMPANY_CONTACT_NAME]]
[[COMPANY_NAME]]
[[EVENT_NAME]]
[[ORDER_CONFIRMATION_NUMBER]]
[[ORDER_DATE]]Keywords are automatically swapped for the correct values when the email is sent.