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What do I do if my clients needs to cancel their session?

What do I do if my clients needs to cancel their session?

Robert Hoppie avatar
Written by Robert Hoppie
Updated over 3 months ago

If your client needs to cancel a session you can follow these steps to do that.

Cancel a Multi Session

  • From the main menu click on Studio & Clients » Booking > Sessions.

  • Locate your session and click on it to see the details.

  • Click on the Booked session for this client.

  • Click on Cancel this Booking.

  • Choose Yes to confirm the cancellation.

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Cancel a Single Session

  • From the main menu click on Studio & Clients » Booking > Sessions.

  • Locate your session and click on it to see the details.

  • Click on Cancel this Booking.

  • Choose Delete to confirm the cancellation.

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