Common Questions
Common Questions
How are clients added to the Clients area?
Can I Customize the Time & Duration Text For My Booking Sessions?
Can I pause the booking of specifc sessions?
Can I change a session fee after it has been booked?
Can I send my clients a standalone questionnaire, outside the booking process?
How do I create session coupons for my clients?
Can I sell session gift cards?
Can I import my booking session details into my calendar?
How do I find the gallery that was automatically created for a session that my client booked?
My client booked a mini-session and now wants to move to a different time; how do I move their spot?
What do I do if my clients needs to cancel their session?
Where can I find (and edit) the default email templates for my booking sessions?
After paying their retainer amount, when will my client be asked to pay for the remainder of their session balance?
How do I add an offline session payment?
I have a client that doesn't want to pay for their session online; how can I change their session to require an offline payment instead?
How can I give a discount to a family member for their session?
Can I refund a session payment?
What do my clients see when booking a 'Multi' session?
What do my clients see when booking a 'Single' session?