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Cancellations of longer stays

Updated over 2 years ago

If a reservation is for 28 nights or more, the longer stay cancellation policy applies.

For guests

If you’re a guest, you can check your confirmation email for more details. Learn more about how to change your reservation.

If you change or cancel a longer stay:

  • Your first payment might be non-refundable, depending on the listing and when the reservation is made

  • If you cancel after the trip has started, the following 30 nights of the reservation are non-refundable

  • Your Host can choose to offer an additional refund

Host approvals

If you’re a Host and your guest wants to change their reservation, you’ll need to approve it if:

  • It’s before the trip, but less than 30 days before the checkout date

  • The trip has started, but it’s less than 30 nights before the checkout date

  • The guest is changing the check-in date or extending the reservation

The change may happen automatically if:

  • It's before the trip and the reservation is still 30 days or longer

  • The trip has started, but it’s 30 nights or more until the checkout date

  • The alteration is initiated by guest

  • The reservation is long-term

  • The start date is not changed

  • The alteration is made with 30 days' notice

  • The reservation is not to be extended

  • The reservation after alteration is still long-term

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