Offer Gift Cards for Out-of-Stock Items

In this article, you'll learn:

This feature allows you to automatically offer customers the option to purchase a gift card when a product is out of stock.
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When an item is unavailable, a Send a Gift Card Instead button will automatically appear on the product page. Clicking the button will redirect the customer to your gift card page, where they can purchase a gift card instead of the out-of-stock item.
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To activate the button that will automatically appear when a product is out of stock, follow these steps:
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Go to your Rise dashboard → Click on the Gift Cards tab → Select Gift Card Product→ Scroll down and toggle on the Offer gift cards instead of out of stock products feature.
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Once enabled, there’s no need for further customization. The button will automatically appear on any product page when the item is out of stock and will be styled to match your store’s Add to Cart button.
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​Important: If you're using other apps that modify how out-of-stock products behave in your store (such as preorder or restock alert apps), they may interfere with how Rise detects and displays the gift card button. We recommend testing this feature with your current setup to make sure it works as expected.
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