In this article you'll find:
How to create your gift card product.
Setting up your Gift Card on your Shopify Site
How the Rise Gift Card appears in your store
Setting up your Gift Card Notification
Important:
If the screenshots in this article don’t match your dashboard you might not be on Rise.ai V2. Please go to this article.
Creating Your Gift Card Product
To create your gift card product, go to your Rise dashboard → Gift Cards tab → Gift Card Product → select Add Gift Card Product to start customizing your gift card.
On the page that which will then be opened, you can customize different aspects of your gift card, such as:
Product name - choose a name for your gift card product. You can go for the casual "Gift Card" or think of a creative name that fits your brand.
Description - insert a simple explanation about the gift card and its benefits, like in our basic template.
Product Image - choose an image that fits your brand's style. You can easily customize a gift card image using Canva.
Amount options (product variants) - add as many variants as you like.
Expiration Date - you can decide when/if the gift cards will expire (in days or years, from the date of purchase). Note that changing the expiration period won't impact gift cards you've already sold.
Don't forget to click 'Create' once you've defined everything.
Setting up your Gift Card on your Shopify Site
Once you have created your gift card product within Rise, it is automatically created as a new product in your Shopify store. This product acts like any other Shopify product.
If you want to have a glimpse of how it looks like in your live environment, you can always enter Gift Cards -> Gift Card Product, and click 'View on Site':
In order to view the product in your Shopify admin, enter 'Products' and then search for 'gift card'.
To assign the new gift card product page to any of your website's menus, just enter your Shopify admin → Sales Channel → Online Store → Navigation tab. Then select. the desired menu and add the gift card product.
We recommend adding the Gift Card product to one (or more) of the main menus in your store, so customers can know that you sell gift cards and it's as visible as possible!
How the Rise.ai Gift Card appears in your store
Once your gift card product is active in your store, you will usually see two buttons on your Gift Card page - Your regular Add To Cart button and our Send as a Gift button.
When purchasing a gift card through the Add To Cart button, the gift card will be sent to the buyer.
Clicking the Send as a Gift button will open a pop-up (the Rise.ai gifting module), allowing the buyer to fill out a greeting card, schedule the gift card, add images from a gallery, and send the gift card directly to the gift recipient.
You can also remove the Add To Cart button leaving only the Send as a Gift button, by contacting our support team. This is our recommended setup.
Setting up your Gift Card Notification
All emails can be set up in the 'Notification' tab in the Rise dashboard.
Have more questions or any product feedback?
Feel free to contact us at info@rise.ai or in the chat box.