How to Manage Merchant Portal Access, Users, and Billing

This article covers how to manage users, billing contacts, and account access in the Inverite merchant portal.

To access the Inverite merchant portal, visit inverite.com/login. If you have forgotten your password, use the Forgot Password link on the login page.

For user provisioning and deprovisioning, portal admins can manage users directly from the Users tab within the portal.

• Log in to your Inverite account and navigate to the Users tab.

• From here you can invite new users, update roles, or disable existing users.

• Assign the Billing role to users who should receive invoices automatically.

• To update your billing address, email accounting@inverite.com with the updated details.

• To change which users receive invoices, update the Billing role assignment in the Users tab.

If your account has been suspended or you are unable to log in, this is typically due to a billing issue or a compliance hold. Contact the Inverite accounting team at accounting@inverite.com to resolve billing-related suspensions.

For technical access issues unrelated to billing, contact Merchant Support.

To remove a merchant from billing or suspend platform access, email Merchant Support with the merchant name and the specific action required (e.g., disable billing, offboard specific users). We will coordinate the necessary changes and confirm once complete.