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How to best report a Bug to our team

Updated this week

First, let's make sure this is not a minor technical glitch and that it has not already been addressed in the latest version of the app.

  • Quit and restart the app

  • Check the App Store for any new updates

If the issue persists, please send support@invintory.com as much information as possible, including:

  • The device you are using (iPhone, iPad, or desktop site)

  • If iPhone or iPad, the iOS version (go to Settings > General > About)

  • Screenshots or screen recordings of the issue. Video really help us see the full context of the issue. To learn how to screen record, please see here.

This greatly helps our technical team diagnose and resolve bugs faster.

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