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What if I need to reset my password?

Written by Tom Clewes

If you have forgotten your password to log into myGP Connect, you can reset your password to regain access. Please follow these steps:

  • Click Forgot Password?

  • Enter your email address, username and click Send

  • It will confirm with a notification that Your password has been sent to your email address

  • Access the automated email sent to your account. You will see the following message:

Hi (Username),

We've received a request to set a new password for (Email Address). If this request was made by you, please click the below link to change your password.

Set new password

If this was not you, please ignore this email and contact our Support team.

Kind regards,

iPLATO Support Team

  • Click on the URL link within the email to reset your password

  • It will bring you back to myGP Connect:

  • Input a new password and click Change Password

  • You will then see a confirmation page with stating Password Change Successful

  • You will now be able to login into myGP Connect using the new password

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