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Monitoring Overview and Navigating the Monitoring Tray

Updated this week

The monitoring tray in Iris is an essential feature for observing real-time data related to your computer or agent's performance, video/audio sources, and recording/output statuses. This guide will outline the components and functionalities within the monitoring tray to enhance your Iris experience.


Understanding the Monitoring Tray Components

Bridge Information

  • Current Bridge: Displays the Bridge connected to your studio, which is the computer on your local network discovering and ingesting sources. It plays back into the studio locally or sends them to the cloud for distribution and browser access offsite.

  • Iris Version Number: Shows the current version of the App to ensure it's up-to-date.

Agent Management Buttons

  • Update Driver: Initiates the driver's update to the latest version, temporarily taking your studio offline during the restart and update process.

  • Restart: Restarts the Iris Bridge on your computer, which is the quickest way to address any failures and get your studio back online. This action will take your studio and sources offline temporarily.

Performance Metrics

  • CPU Usage, RAM, and Disk Space: These metrics display the current utilization of your computer running the iris agent, including total CPU usage, RAM usage, and available disk space in gigabytes.

Video Sources Tab

  • Monitoring Video Sources: Enables monitoring of all video sources added to your studio, displaying metrics based on your current mode (local or cloud).

  • Quality Score: A score out of 5 that gives a quick overview of your video source's performance. Scores above 4.2 are considered good.

  • Resolution and Bitrate: Shows the current resolution of your stream and the live bitrate of your video source in kilobytes per second.


Alerts and Common Issues

  • Alerts may appear if a video source is not performing up to standards, such as being offline or having a quality score below 3. These alerts suggest the need to adjust your video settings in the advanced settings for improved performance.

Common Issues and Solutions

  1. Cloud Streaming Bandwidth: Streaming in the cloud requires sufficient upload bandwidth. Poor source quality may result from a bitrate that exceeds the available bandwidth.

  2. Adjusting Video Settings: In cases of poor video quality, adjusting the bitrate or other video settings can help achieve better performance.


Tips for Optimal Performance

  • Regularly check the monitoring tray to stay informed about the performance and health of your studio and sources.

  • Update your driver and agent software as needed to ensure compatibility and optimal functionality.

  • Use the video sources tab to keep an eye on the quality and performance of each video source and make adjustments as necessary.


Monitoring your Iris setup effectively can help maintain optimal performance and quickly address any issues that arise, ensuring a smooth and efficient production environment.

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