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Is It Possible to Reactivate My Account?

Updated over 3 months ago

We’re glad to hear you’re interested in coming back!
To request the reactivation of your account, please reach out directly to our Customer Support team. 📬 They’ll guide you through the process.


You may be able to reopen your account if:

  • You previously self-excluded, and that time period has now ended

  • Your account has simply been inactive for a while


🚫 However, reactivation won’t be possible if:

  • You’re still within an active self-exclusion or cool-off period

  • The account was closed less than 6 months ago due to Responsible Gaming concerns

  • We closed your account and notified you of this decision

  • The account was permanently closed for legal or compliance reasons


If you're unsure which case applies to you, just contact our support team — they’ll be happy to assist.

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