Understanding Listing Conditions
What you will learn
When you create a listing, Jamble asks for the item's Condição (Condition). The options change with the category: a Pokémon card is not rated like a piece of clothing or a coin. This guide shows the conditions for each category, what each one means and how to choose the right one.
Before you start
Have the item in hand and good light to check every detail. Condition is required in every category.
Where to choose the condition
When you create or edit a product, in the app or in the Seller Hub, choose the Categoria (Category) first
After that, the Condição field appears with the options for that category
Tap Condição and choose the option that describes the item. Each option shows a short description, which the buyer also sees
If you change the category, choose the condition again, because the options may change.
Conditions by category
The app shows the labels in Portuguese. The English meaning is in parentheses.
TCG (Cartas de Pokémon, Magic: The Gathering, Yu-Gi-Oh!, One Piece, Lorcana and Outros TCG)
Novo (New)
Mint
Quase Mint (Near Mint)
Pouco Usado (Lightly Played)
Muito Usado (Heavily Played)
Danificado (Damaged)
Cards Esportivos (Sports Cards: soccer, basketball, American football, baseball, hockey, racing, combat sports and others)
Novo (New)
Mint
Quase Mint (Near Mint)
Pouco Usado (Lightly Played)
Muito Usado (Heavily Played)
Danificado (Damaged)
Carros Miniatura (Diecast Cars: Hot Wheels, Matchbox, Mini GT, Maisto, Burago, Greenlight, Tarmac Works, Kyosho and others)
Novo (New)
Mint
Quase Mint (Near Mint)
Danificado (Damaged)
Figurinhas (Stickers)
Mint
Quase Mint (Near Mint)
Bom (Good)
Danificado (Damaged)
Bonecos (Figures: Funko Pop!, Action Figures and Outros Bonecos)
Mint
Quase Mint (Near Mint)
Bom (Good)
Danificado (Damaged)
Video Games (Jogos, Consoles and others)
Novo (New)
Mint
Quase Mint (Near Mint)
Bom (Good)
Danificado (Damaged)
Quadrinhos & Mangá (Comics & Manga)
Mint
Quase Mint (Near Mint)
Muito Bem Conservado (Very Fine)
Bem Conservado (Fine)
Muito Bom (Very Good)
Bom (Good)
Razoável (Fair)
Ruim (Poor)
Moedas (Coins)
Flor de Cunho (Uncirculated)
Soberba (About Uncirculated)
Muito Bem Conservada (Extremely Fine)
Muito Bem Conservado (Very Fine)
Bem Conservado (Fine)
Bom (Good)
Ruim (Poor)
Brechó (Fashion: Roupas, Calçados, Bolsas, Acessórios and Outras Peças) and Artigos Esportivos (Sporting Goods)
Novo com etiquetas (New with tags)
Novo sem etiquetas (New without tags)
Muito Bom (Very Good)
Bom (Good)
Razoável (Fair)
Danificado (Damaged)
Outros (Others)
Novo (New)
Novo com etiquetas (New with tags)
Novo sem etiquetas (New without tags)
Muito Bom (Very Good)
Bom (Good)
Razoável (Fair)
Danificado (Damaged)
What each condition means
These are the descriptions shown in the app:
Novo (New): brand new, unused item
Novo com etiquetas (New with tags): unworn and pristine, complete with original purchase tags
Novo sem etiquetas (New without tags): never worn, in perfect condition, but without the original tags
Mint: pristine condition, showing no signs of wear or damage
Quase Mint (Near Mint): almost perfect condition with only very minor signs of wear
Pouco Usado (Lightly Played): shows some signs of wear but still in good condition overall
Muito Usado (Heavily Played): significant wear and tear, with noticeable damage or defects
Muito Bem Conservado (Very Fine): light wear, strong eye appeal, minor surface imperfections
Bem Conservado (Fine): moderate wear with visible signs of use
Muito Bom (Very Good): lightly used with minimal signs of wear, well maintained
Bom (Good): gently worn and well cared for, with any defects clearly noted
Razoável (Fair): heavy wear throughout but still complete
Ruim (Poor): severe wear, major defects, but identifiable
Danificado (Damaged): severely worn or damaged, with major defects that affect usability
Flor de Cunho (Uncirculated) (coins): never entered circulation, full mint luster
Soberba (About Uncirculated) (coins): slight wear on the highest points only
Muito Bem Conservada (Extremely Fine) (coins): light wear on high points, sharp details
How to choose the right condition
Follow a simple rule: when in doubt, choose one level lower. It is better for the buyer to get an item a bit better than expected than a bit worse.
Factory sealed product: use Novo when the category has this option. In categories without Novo, such as Bonecos and Figurinhas, only use Mint if the packaging is also perfect
Single cards: Mint and Quase Mint are for cards with no visible marks. White edges, scratches or creases call for Pouco Usado or Muito Usado
Boxed cars and figures: the box condition counts. Dents, tears or a loose blister must show in the photos and the description
Clothes and shoes: only use Novo com etiquetas if the tags are still attached
What to write in the description
The condition is only the summary. The description and the photos fill in the details. The lower the condition, the more detail you should give:
Show the item front and back
Take close-up photos of every defect: scratches, worn edges, dents, stains
For graded cards, show the grade and the grading service in the photo and fill in the listing fields when the category has them
Edit the condition after listing
You can change the condition as long as the product has not been sold. Open the product, tap Editar (Edit) and save the new condition.
Important tips
Be accurate. Buyers decide by looking at your photos and the condition you chose. If the item arrives different, they can ask support for help
Show the defects. Transparency avoids doubts and problems after the sale
Check the category. The right condition depends on the right category
Frequently asked questions
Why did the condition options change? Conditions depend on the category. When you change the category, the options change.
Can I change the condition after listing? Yes, as long as the product has not been sold. Open the product, tap Editar and save.
Which condition do I use for a sealed booster? Use Novo, which exists in the TCG and Cards Esportivos categories.
What happens if the buyer says the condition does not match? The buyer can contact support. The more accurate your condition, description and photos are, the easier it is to solve.
Need help?
Talk to us through the app chat.