Who is this for
This guide is for Jgive donors who want to link their personal account to their employer (company) to request donation matching.
Before you begin
Make sure you have:
An active Jgive account
Your active work email address (corporate email)
Steps
1. Access Your Personal Account Settings
To get started, you need to reach the settings area in your user profile.
Log in to the Jgive website and click on your profile icon (the circle in the top right corner).
In the menu that opens, click your name (with "My Account" under it). In the account side menu, click "Account Settings".
2. Enter Your Work Email
Now we will enter your email address so the system can identify the company you work for and link you to it.
Inside the Account Settings page, click "Connect To Employer" to open the section.
Click on the field labeled "Work Email".
Type in your workplace email address.
Click "Check". The system looks for your employer by the domain of your email.
If your employer is found, its name shows under "Employer Name". Fill in "Employee Name" and "Social ID".
Click "Connect".
💡 Tip: Make sure you type your exact corporate email address (for example: name@company.com) to prevent errors in identifying your employer.
3. Verify the Connection via Email
The final step is to verify the email address you entered to complete the process.
Go to your work email inbox.
Open the verification email you received from Jgive and click the verification link inside it.
Until you verify, the status in the section is "Awaiting email confirmation". After you verify, return to the Jgive website and open Account Settings again. The section is now called "Connected To Employer" and the status in it is "Connected".
What's next?
Now that you have successfully connected your account to your employer, you can:
Ask your employer to match a donation: when you donate, tick "I want my employer to match this donation".
Get the tax refund on your donations (up to 35%) directly to your pay stub.
Frequently Asked Questions
Q: Why does my status not show as "Connected"?
A: The status changes to "Connected" only after you click the verification link. Go to your work email inbox, look for the email from Jgive (check your spam folder too), and click the link inside it.
Q: Can I enter a private email like Gmail or Yahoo in the Work Email field?
A: No. You must enter your official corporate email address. The system uses this exact address to identify the company you work for and automatically link your account to it.
Q: How do I link my account to my company to get a donation match?
A: Go to "Account Settings" on the Jgive website, open the "Connect To Employer" section, type in your work email and click "Check". When your employer shows, fill in your name and ID and click "Connect". After that, approve the action through the email sent to your inbox.
Q: Do I need to be connected to an employer to get a tax-deductible receipt (Section 46)?
A: No. Any donor who types a valid ID number during a donation automatically receives a tax receipt that is submitted to the Tax Authority, regardless of an employer connection.