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How to adjust Multi-factor Authentication (MFA) settings

This guide provides instructions on how to adjust your multi-factor authentication settings in the Jiko dashboard.

Note: Please contact Jiko support to activate email MFA initially.

To begin, log in to your business dashboard and select your profile:

  1. Click on ‘Settings’.
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  2. Under Account info > Personal info, click on the square box with an arrow.

  3. Go to the Security & Authentication tab to manage your MFA settings. From here, you can enroll in Time-based One Time Password (TOTP) via an Authenticator app


    Authenticator Apps like Google Authenticator can be used for TOTP MFA.
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